All online orders placed are subject to availability and order confirmation is not a guarantee that the item is in stock. Whilst we endeavour to keep our online stock up to date, unfortunately certain factors can affect this. If the ordered product(s) are unavailable and we are unable to restock, you will be contacted and informed of any waiting time and offered alternatives or a full refund.

 

Delivery:

  • If your order is placed before 3pm GMT Monday to Friday we will post the same day.
  • Your order will be protected by quality packaging.
  • You will receive tracking information by email when the order is shipped.
  • Signed for delivery by a recognised global courier
  • The Clutch Cafe in store team will be available to help with any query you may have

 

Premium delivery options available with varying costs from:

DHL UK Delivery:

  • £6.00 DHL Express Next Day Delivery
  • With DHL Express Worldwide service your order will be delivered by the end of the next possible working day.
  • Within an hour of your order being collected you will receive a text message or email detailing when your shipment is due to arrive and offers a number of delivery options. 
  • Please note that orders placed on a Friday will be delivered for the following Monday. If you require weekend delivery please select it at the checkout. 
  • Please note that orders placed over the weekend will be shipped the following Monday.
  • £15 Saturday Delivery - please select Saturday Delivery at the checkout
  • Free Next Working Day delivery available on orders over £200

DHL European Delivery:

  • Flat-rate charge of £15 for DHL Express Worldwide
  • Delivery times may vary but usually delivered within 5 working days 
  • Please note that orders placed on a Friday will be delivered for the following Monday. If you require weekend delivery please select it at the checkout. 
  • Please note that orders placed over the weekend will be shipped the following Monday.

DHL Worldwide Delivery:

  • Flat-rate charge of £25 for DHL Express Worldwide
  • Delivery times may vary but usually delivered within 10 working days 
  • Please note that orders placed on a Friday will be delivered for the following Monday. If you require weekend delivery please select it at the checkout. 
  • Please note that orders placed over the weekend will be shipped the following Monday.

(Please note delivery pickups and postage may be affected during bank holidays and weekends)